FAQ

We are a warehouse based in Clayton South of Melbourne, Victoria. We try our best to give our customers high quality equipment at an affordable price, customers satisfaction is our first priority.

Service

Over 1000 transaction with 300+ positive feedback 0 negative feedback in a year

Price

We guarantee that on the same items, we have a more affordable price. Find the same item at a cheaper cost? We’ll price match it for you.

Yes, we can offer you a special discount when you spend more than $3000. If you are planning to open a gym or studio you are welcome to give us a call or email to talk about your inquiry. We are happy to cooperate with you and give you a good deal.

Yes, our address is at 23 Meriton Place, Clayton South, VIC, 3149. For fitness equipment, you can pick up anytime when we are open.

Since we normally post items by couriers, we cannot do cash on delivery, all of your payment will go through a third party organization (PayPal, Strip, Alipay etc.) So you don’t need to worry about funds processing issues, if you face any unfair situation, you can claim from them.

We normally don’t charge any extra delivery fee, the postage quote from our website is what couriers charge us. The postage fee depends on the item’s size, weight and your location. We are based in Melbourne, so if you live in Melbourne, the shipping fee would normally be very cheap.  Shipping to other major city can cost bit more, rural area costs can vary.

For a more accurate shipping cost, you can input your suburb and postcode in the shipping cost calculator at checkout.

Almost all of our equipment are disassembled in a flat pack, you’ll need to assemble them by yourself. Normally there are no tools included, so you may need to use your own tools to assemble it.

You are more than welcome to visit our warehouse to check our equipment before you make an order. All of the images of products are 100% original photos, almost no editing.